Great customer service is something to be honored. To serve is to anticipate the needs of others, to fulfill their requests, and to help lighten their load. If this is also done with kindness and a joy-filled heart it can be akin to getting a golden ticket. Let’s also be clear that to serve is not to be a doormat or a martyr. It is the giving and receiving part of the human experience. Today I pay special attention to extend words of gratitude to those who serve me.